FAQ
Are Raise’s products backed by science?
Yes. We adopt a scientific approach to pinpoint root causes, and collaborate with industry experts to devise effective solutions and product formulations that are based on validated research and data.
Is Hair Health Supplement suitable for consumption by women?
Yes, our Hair Health Supplement is formulated to restore healthy hair growth and reduce hair loss for both men and women.
Are your products safe to consume or use?
Yes, our products are safe to consume or use. Our Hair Health Supplement contains no preservatives and is vegan-friendly. We make our quality products in GMP, HACCP, and ISO certified facilities with ingredients from reliable sources. We and our partners adhere to strict quality and safety standards and meet all relevant regulations and requirements.
What are the available payment options?
We accept: Visa, Mastercard, PayNow.
Shipping
How much is the delivery cost?
Delivery fee is SGD 5 for any order under SGD 50 in value. Delivery is free for any order exceeding SGD 50 in value.
When I can expect to receive the products after making the payment?
When your order is placed, it takes 1-2 business days to get it processed, packaged, and ready to ship. Once we ship it, packages usually take 2-5 business days to arrive. For preorders, we aim to ship it within 30 days when the preorder is placed, and will notify you accordingly there is any delay.
How do I track my order?
We will send you a tracking link in your email. You can also track your order progress on our website's tracking page.